2017 prediction 10 – ITC skills shortages worsen in 2017

Figure 10 – ITC supplier employment forecast
2017-10
Source: ITCandor, 2017

Maintaining salary levels, retaining or even increasing local employment through limiting immigration is an important issue in the decisions of the UK to leave the EU and the election of Donald Trump as US president; however our industry already suffers from significant skills shortages in areas such as cyber and physical security, application development, hardware maintenance, analytics and networking, which will be exacerbated by new restrictions – especially in the EU where the suppliers and users can offer employment to anyone living in the region. In the UK it is possible that quotas and permits for (many newly ‘foreign’) workers will ease the growing challenge, but any such moves will be targeted at more important industry sectors such as the National Health Service and education. My Figure shows a forecast for employment levels in among ITC suppliers, which has grown to around 20m in 2016 and I forecast will be nearer 20m in 2020.

My tenth and last prediction is that growing nationalism and protectionism will have a measurable and significant negative impact, making our skills shortages even worse.

Eventually many will realise that the automation and digitisation driven so actively by our industry is a much greater threat to full employment than immigration. The ‘Catch 22’ of Brexit is that factories will only move back to Western countries when automation makes the processes equivalent or cheaper in price than they are today in India, China and other countries with much lower wage costs; ‘labour price arbitrage’ will be replaced by ‘automation arbitrage’, resulting in much smaller workforces. My advice to all of you is to become specialised in controlling machines or processes, since these are the only roles likely to be retained as manual and administrative work is replaced by machines, AI, robots and/or computers.

Navigate my predictions – overview 1 2 3 4 5 6 7 8 9 10

ITCandor 2016 predictions – a self-assessment

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In preparation for my eighth annual predictions since founding ITCandor I need to make a self assessment of our published expectations for the current year. My biggest disappointment is my prediction of small global market decline, when in fact the market will grow (2.9%) for the first time since 2012. As usual in recent years wild currency fluctuations have continued to plague those of us trying to calculate country, regional and global growth. As always the statistics I quote here are entirely home grown and I share much more detail than I publish on this site at a country or offering level with my clients. My table shows how I score each of my last predictions.

Table – ITCandor 2016 predictions – a self-assessment

No. My top 10 predictions Score Comment
1 The world ITC market declines by 1.2% to $5.8 trillion 5 The market will grow for the first time since 2012; 2.9% to $6.1T
2 EMEA and the Americas outgrow Asia Pacific – at least in constant dollars 5 In ‘current dollars’ Asia Pacific will grow 4% – 1% more than the Americas and 2% more than EMEA; in local currency EMEA will be worst, AP will be slightly better than the Americas
3 The USA grows faster than other American countries 10 The USA will grow by 3.3% – the others by 2.3%
4 Turkey top, Russia bottom of EMEA growth (again!) 10 Turkey will see growth of 3.9%, Russia a decline of 3.5%
5 Chinese spending declines in the lacklustre Asia Pacific market 5 China will grow by 1%; Asia Pacific has begun its recovery; Indonesia will see the strongest growth
6 Raw storage and services drive Big Data growth 7 Disk grows as new capacities come to market, NAND and DRAM revenues decline, storage services grow
7 Cloud Computing continues to surge – SaaS is the star 7 SaaS will grow 20.3%, IaaS/PaaS by 30.5% each
8 Applications dominate in the shift towards a ‘Software Defined’ future 10 Applications will be 55% of all software spending in the year; server revenues grew by 2.8%, units by 5.8% in the year to September
9 Small businesses spend more, consumers less in 2016 8 Small businesses represented 34% of all ITC spending to the end of Q3; consumer spending grew 1.8% and was 40%
10 Manufacturing and ‘Other’ lead among vertical markets 7 Manufacturing has spent 1.3% more on ITC than in 2015 in the year to the end of September and remains the biggest business sector (12% of all including consumer); education saw the strongest growth at 2.0%

Source: ITCandor, 2016

So overall my accuracy was 74% – less than for 2015 (84%) and 2014 (78%). I won’t excuse myself by saying we live in uncertain times, but it’ll be even tougher to make forecasts for 2017 – a year in which the UK’s impending Brexit and Donald Trump’s presidency will be just 2 of entirely new changes to the world’s social, political and economic environment.

Brexit spreads to the US – new ITC forecasting parameters

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Like most market researchers I’m both liberal and international in my outlook and can’t hide my unhappiness about the UK’s decision to leave the EU. It’s too late in Britain to wish the referendum at the end of June had gone the other way, but we need to consider how market growth will be affected and make plans for making the best of a bad job. The UK isn’t the only country affected by disaffection – the election of Donald Trump in the US has also been described as ‘Brexit‘ (although ‘Demxit’ might be a better term) and there are a number of other countries which may see similar democratic shifts in coming months and years.  In this post I’ll look at the political and cultural shifts Brexit brings and how to add their effects to the multiple forecast parameters we need to plan future business levels.
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Dell Technology – a common hymn book for a big choir

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Dell Technology held the first ever ‘Dell EMC World’ event in Austin just 6 weeks since the merger of the 2 companies was confirmed (held up this time by the Chinese, as opposed to the European legislators). It was a great opportunity for customers, execs and other analysts to kick the tyres of the new company. As before at Dell World we had excellent access to Michael Dell, who spoke in the main tent and answered questions from the 300 analysts and press present in our separate meeting. You’ll want to learn more about the potential of this. As always I’m quoting research estimates from ITCandor research throughout this article. Read more »

HP Inc. buys Samsung’s printer business for $1.05b

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While HP Enterprise has been disposing of its EDS and most of its software business HP Inc. has decided to spend $1.05b to acquire Samsung’s laser printer business. HP is already the world leading supplier (see Figure for laser printer market shares for the year to the end of June). Adding Samsung’s business would have added 5%, giving it an 18.8% share. Read more »

Red Bull Racing’s Malaysian win and its Milton Keynes IT

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Red Bull Racing came first and second at the Malaysian Grand Prix. By chance I was among a handful of analysts and journalists invited by one of its technical partners IBM to visit its HQ in Milton Keynes on the Friday race day. You’ll be interested to learn more about the team’s challenges and how it uses IBM and other suppliers’ IT to overcome them. Formula 1 can help other industries to address efficiency and performance, while it illustrates some of the key features of IBM’s Spectrum offerings. Read more »

The post-Brexit UK ITC market

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For anyone attending my presentation at IP Expo and/or interested in what’s going to happen in the UK IT and Communications market, this is a pdf of my presentation. Let me know if you have any comments or questions.

[email-download download_id=”11894″ contact_form_id=”11897″]

IBM, Everledger and the market disruption of Blockchain

pre-bc-examplebc-exampleExchanging assets for money can be a complicated – and sometimes expensive – process: for instance trading stock can happen in a millisecond, but settlement can take days to complete. Imagine a world in which such transactions can be handled in the digital realm in a system which creates an immutable record recording the provenance, contract and transaction in a peer-to-peer way through a shared ledger and without the middlemen who prolong the process and can add significantly to the cost. In parts of Africa sending money home across long distances used to – and still can – involve trusting a taxi driver to deliver envelopes of cash for up to 30% of the money. Blockchain applications have the potential to simplify these processes, but need to be applied differently and built specifically by (sometimes very small) industry sectors. Read more »

IBM Edge 2016 – Tom Rosamilia on the need for innovation

Tom RosamiliaThe first day of Edge 2016 was about systems – a subject I enjoy thinking and writing about. Headed up by Tom Rosamilia, IBM systems group in 2016 sells z Systems, Power Servers, an array of storage products (both hardware and Spectrum software) and a number of associated cloud IaaS and PaaS services. But this wasn’t a day full of product and product feature discussions, more a detailed review of tools, applications, market developments and trends… and included (most importantly) lots of involvement by key customers demonstrating how to adopt and adapt technology to do things more efficiently, at greater scale and more cheaply than before. I don’t think IBM itself can be an ecosystem, but its z Systems and Power servers certainly are. This post is a synopsis of innovation being deployed by IBM and its customers to meet their growing business challenges.

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IBM Edge 2016 – balancing systems and cloud services

iaas-and-pass-shareI flew into Las Vegas from Heathrow yesterday, arriving in a much warmer – but still Summer-ending – climate. Goodness knows how many attendees there are here, where IBM is taking up the conference area of the MGM Grand Hotel. It was great to chat to a few customers, IBMers and fellow analysts about their expectations for the coming 3 days. Read more »

HPE non-core software and Micro Focus combine – the matrix reloaded

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It’s a busy time for merger and acquisition activities in our industry. On the same day the Dell/EMC merger took place last week HPE announced its financial results and the offloading of its non-core Enterprise software into Micro Focus for a deal worth $8.8b. It’s not wonderful news for the UK IT industry because although Micro Focus will continue to be quoted on the London Stock Exchange, HPE’s shareholders will take a 50.1% (just) controlling stake. It’s a dilution of Micro Focus’s nationality, but not as stark as (Japanese) Softbank’s acquisition of ARM Holdings.

Micro Focus has been a company built from acquisition of (important, but sometimes slightly ageing) brands, but could become develop into a strong new Enterprise ecosystem akin to VMware if managed carefully. Like many of the most recent organisational announcements this is part of the changing landscape of our industry from horizontal to matrix integration, of which I’ll explain later. Read more »

HPE buys SGI – increases high performance, technical and analytics expertise

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Silicon Graphics (SGI) has been around since 1981 – even before I became an analyst. It never challenged the market shares of the bigger vendors, remaining a specialist – initially in workstations and latterly in high performance technical computing, (unusually for an x86 server vendor) scale-up computing for in-memory databases and analytics. In fact it signed an OEM agreement in February with HPE to provide the means of creating 8-way Xeon servers. Although it made a profit in calendar H2 2016 (the last quarter of its financial year) it has shown negative net income in many quarters – adding to -$448m in the period from July 2012 – one reason why HPE is paying only $275m for it (a paltry sum in comparison with many of the acquisitions currently underway in our rapidly consolidation market). Read more »

IBM adds new all-flash hardware to its evolving software defined storage strategy

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Point-product, unification, federation and software-defined storage supplier strategies

I can identify 4 developments for a storage system supplier from the provider of point products, through unification (getting all storage systems under a single management schema), to federation (adding the ability to address other vendors’ arrays) all the way to ‘software defined’ – which in this context means the ability to manage numerous storage devices without forcing customers to buy its own arrays. IBM has travelled this path in its own strategy. In the process it had to change business rules as well as develop technology. A key to becoming a ‘software defined’ supplier was its introduction of its Spectrum renaming of its storage software portfolio. In this post we’ll look at its latest announcements and put them in context of market developments. Read more »

WD buys SanDisk – can you have your cake and eat it?

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Poor market performance is creating widespread consolidation happening in the storage market. Despite having bought all the other manufacturers (see my earlier post), the hard disk drive market is not enough for Western Digital (WD), Seagate and Toshiba. The latest acquisitions (Dot Hill by Seagate and SanDisk by WD) are a sign that these companies want to play a wider role in the market, rather than rely on mass production and OEM sales to system suppliers for their future revenues and profits – just as well really as revenues and unit shipments of this core business continues to decline. In Q2 capacities (at least) grew. In this post I’ll take a look at the SanDisk acquisition in more detail, showing what the addition of its business does for Western Digital’s diversification.

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Brexit – selling UK IT assets by the pound

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Source: ITCandor from OANDA historical data

Part of my methodology each quarter is to look at currency movements of international currency against the $US. My Figure shows the movement of the average value of each local currency in Q2 2016 compared with their rates in Q2 2015. Those on the top of the chart show currencies which have lost value, which is most (as in other recent quarters). The Argentina and Venezuela currencies lost out most, with each declining by 59% – part of the economic crisis in both. Russia was also very poor; the value of the Rouble dropped for the thirteenth quarter in a row – this time by 25%; the dollar will buy you more than twice as much in Russia than it did at the start of 2013. Read more »

Cloud computing – whose resources and where?

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Over the last few years I’ve extensively about cloud computing and – as a researcher – spent a lot of time trying to define it enough to size and forecast its growth. It’s the right time to look at it again. In this post I’ll look at its adoption as well as defining it by what it is (and importantly) is not. Read more »

The PC market in Q1 2016 – reaches its zenith with 957m installed

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The PC market has been in decline for sometime, due to the long-term success of the suppliers and the high penetration rate among households, education and business alike. As a mature market it requires very different marketing and channel approaches than hot topic areas such as mobile devices, solid printers or IoT. The Figure shows the quarterly development of the installed base of PCs by type from 2003 to 2016. In total there were 957m PCs in use around the world at the end of March. Because this is a unit count the workstation, thin client and other (which include dedicated PC tablets, digital PC signage and other embedded devices) are only small contributors; workstation and other (but not thin client) are more important from a revenue point of view. You’ll want to catch up on what’s happening in the PC market – so read on… Read more »

Enterprise network sales slip 5.6% in Q1 2016

network share1Spending on all network hardware declined by 2.1% to $36b in Q1 2016; service provider offerings did better (-0.4% to $24.6b) than enterprise offerings ones (down 5.6%% to $11.4b. On an annual basis to the end of March enterprise network sales were down 2.1% to $51b, while service provider ones remained level at $113b. Annual market shares for the whole and subsidiary markets are shown in the Figure. While this is a large – but disappointing – market in terms of growth it is going through some major technological and supplier changes, which we’ll analyse in this paper. Read more »

Server spending grows 9.5% in Q1 2016 – driven up by ‘software defined’, down by cloud

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Servers are attractive IT products to sell and there has been lots of change at the top of the market over the last few years. The Figure shows the revenues (on a rolling 4 quarter basis) of the top 7 vendors and demonstrates the effect of IBM’s off-load and the rising stars of Cisco. Huawei and Lenovo. In Q1 2106 spending increased by 9.6% to $19b and in the year to the end of March, by 6.5% to $77b. In the rest of this paper I’ll cover the essential developments.

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Storage systems down 2.5% in Q1 2016 – long term decline causes widespread consolidation

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In Q1 2016 storage systems, disk and nand drives and DRAM offerings declined in revenue, units and capacity. So much for Big Data marketing and the prediction that so much unstructured data from IoT devices, social media, etc. would swamp users to such an extent that they couldn’t possibly handle it. Am I capturing all of the market? Perhaps not – adding cloud storage (part of IaaS), storage maintenance and software could make things look a bit better, but the forecasts from other research houses don’t include them any more than I do (click here to see our estimate of services and analytics in 2016). Is this a temporary blip? Certainly I expect the capacities of the 2 SSD categories to start growing again soon – I hold out far less hope for storage systems and disk drives.
The Figure shows the quarterly revenues of the 4 main types of raw and system storage (as always I will warn you of the double counting due to the raw storage being used in system products). Suppliers need to work out what’s going wrong and how to do something about it. Please read on. Read more »